Welcome Home to
The Lakes at Cinco Ranch Apartments
Our service team remains here to serve you. We are completing service requests by appointment only, and face masks are required. We invite you to call to the office an service request appointment.
The Lakes at Cinco Ranch Apartments is known as a beautiful community to call home! Whether you are one of our current residents or a new resident, Our website provides links to various sites such as restaurants, shopping, and school district and campuses, to name a few. If you have any questions, please don’t hesitate to email, call, or stop by the office!
Here you can pay rent online, enter service requests, and find out what is happening in and around our community! We have also provided you with contact information for nearby restaurants and businesses!
At The Lakes at Cinco Ranch Apartments, we would like to extend our resident relations beyond service requests and the everyday office assistance. Our goal is to provide you with the best residential service possible! So, if you have something to share with us…we would love to hear about it!
Your team is here to serve you!
Please feel free to contact us by clicking on our names below.
Residential Business Manager: Gabbrielle Kimball, CAM, CPO
Residential Assistant Business Manager: Tony Galdamez
Residential Sales Associate: Sam Al-Salih
Lead Maintenance: Martin Rivas
Assistant Maintenance: Mike Starr
Housekeeping: Guadalupe Rivas
Porter/Groundskeeper: Ariel Castro
Apartment Rental Payment
Pay online, check the status of your payments and review your payment history.
If you are a First-Time user you will be asked to create an account by clicking on the make payments logo. If you have any issues please feel free to give us a call and we will be more than happy to assist you with the process.
Check your email for an invitation from RENTcafé and log into your account using the custom link.
Once activated, your Resident Portal account will provide you online access to:
- 24/7 self-service account management
- Check your balance and make online payments
- Schedule recurring auto-payments for rent and other dues
- Submit maintenance request & Wednesday Pest control Service
Should your email address change, please remember to update your resident portal account profile. Your email address must be current to receive payment notifications, community updates, and other online activity confirmations. If you have any questions, please contact us. We appreciate the opportunity to serve you.
Preventative Pest Control
We’re there BEFORE you need us!
In our continued efforts to bring you great customer service, preventative pest control treatment is available for every apartment home throughout the year, provided by Certified Pest Control, on a rotating schedule. If you need to schedule treatment outside of these pre-selected dates of service, for any unwanted pest, please contact the leasing office by the close of business EVERY Tuesday to ensure service for the following Wednesday.
To schedule pest control services please email us.
Here are links to some websites that will assist you with your move to The Lakes at Cinco Ranch Apartments.
Electric is provided by either Reliant Energy or Cirro Energy. You agree to have electric services set before taking possession of the apartment; please provide your electric account number on or before the move-in date. Services must be in the leaseholder’s name as of the date of move in. Failure to do so will result in a $50 fee plus any usage while in apartment management’s name. Electric will be taken out of the apartment management name within 72 hours of move-in date without notice if services have not been set up by renter.
Rent Ready by Reliant | 1.855.353.7736 | Click here to visit RentReady by Reliant
Cirro Energy | 1.844.249.8941 | Click here to visit Cirro Energy
Renter’s Insurance: You are pre-approved with ePremium Insurance, and conveniently your leasing professional can sign you up on the day of move-in. For more information, you can call 800-319-1390 or visit www.epremiuminsurance.com.
Xfinity Bundles in Katy. Great deals on Xfinity Internet, Cable, Mobile, Phone, Home Security and Home Phone services from Comcast. Click on their logo or call 888.559.7211.
Car Detailing Services!
The Lakes at Cinco Ranch Apartments, Texas Resident Perks
Resident Perks, your 24-hour link to time and cost-saving resident services. One of the benefits of living in our community is exclusive access to our resident-only area. Through Resident Perks you can enter your service requests and make rent payments.
To access Resident’s Connection for rent payments or to send a non-emergency service request, please use our navigation menu on the left side of this page. If you have an emergency such as a fire, please dial 911 immediately!
Part of a great living experience is enjoying everything our community has to offer. Resident Perks is provided to our residents for discounts on shopping, travel and entertainment. We update this perks page frequently so please check back with us — just pick the deals you want and enjoy life to the fullest.
6pm.com offers a wide selection of merchandise from top designers at up to 75% off retail. Our discount prices are a great way to attract the large community of price-sensitive online shoppers.
1800BASKETS.COM is your one-stop place to find perfect gifts for ANY occasion. Celebrate holidays, birthdays, anniversaries or just let someone know you’re thinking of them. Express your sentiment with sweets, fruit arrangements, gourmet treats and so much more. Plus, you can rest assured knowing your gift will arrive fresh and on time with a 100% Satisfaction Guarantee. 1800Baskets.com shares a shopping cart with 1800Flowers.com, so you can purchase a multitude of gift options at the same time!
HomeDecorators.com has been providing quality merchandise to its customers since 1991, offering over 75,000 high-quality home decor items such as area rugs, lighting, furniture, window treatments and much more. Shop here and see why they are one of the nation’s largest direct sellers of merchandise for the home!
Store.Apple.com is the official place to shop online for iBooks, PowerBooks, iMacs, iPods, iPads and accessories, and the Apple Store has all your Mac needs covered. Free Next-Day Shipping on the iPhone 5 and for a limited time, FREE shipping on all orders over $50! Buy Online or In-Store Pick Up is now available! Free engraving (online only) + free shipping on iPods. Save up to 21% with Certified Refurbished iPods + free shipping. iPhone is now available with Verizon, Sprint or AT&T service!
|Angie’s List 25% Off Angie’s List Membership|
|Liberty Mutual Save up to 10% When You Insure Your Auto & Home.|
|Allstate Safe drivers can save $375/year on car insurance. Get a quote now! Limited time offer|
|LifeShieldNew Mover’s Save 40% Per Month on #1 Ranked Wireless Home Security Plus FREE Equipment|
|Netflix 1 Month Free Trial Limited time offer|
|GEICO Save $500 a year with GEICO Limited time offer|
|Restaurant.com$10 for $25 Restaurant Gift Certificates Limited time offer|
|Discounted Newspapers Save 50% or more on Local Newspaper Home Delivery. Limited time offer|
|Vistaprint Get 25% off moving announcements and housewarming invitations at Vistaprint! Limited time offer|
- Update Your Auto Insurance Keep your records up to date in case of an emergency.
- Find a Petsitter: Fill out a simple form in just minutes and we will match you with the best pet care providers in your area.
- Change Your Address: File your official change of address with USPS™ to get important mail and documents forwarded to your new address.
We know you’re excited about your special deliveries and in an effort to provide you with great residential service, our Amazon Hub package system is dedicated to ensuring that you receive your packages!
No problem! We know that almost 20% of packages are oversized. With the oversized locker, you can rest assured that 100% of deliveries will be accepted, including overflow during the holidays.
Review us on Google!
Millions of online users look to Google for their every day web searches, local directory information, and popular online reviews. We want you to share your experiences with the rest of world!
Five Day Valet Trash Pickup
For Your Convenience Sunday-Thursday between 6pm & 8pm
Please bag your trash, tie your bag and place it in your provided trash bin outside of your home and a member of the “Valet Waste” team will collect your trash promptly by 8pm! For more questions about time of collection or valet waste guidelines please see below.
REMINDER – NO COLLECTIONS on Friday & Saturday
If you love them, keep them close. We care your your pets safety and the safety of others. When it comes to walking your dog, every pet owner must use a leash when outside, every time. When traveling from the “Bark Park,” please keep your pet on a leash or in a carrier. Using a leash every time is being a responsible pet owner, and it is the law. Owners of unleashed pets can be fined $100 for each occurrence.
Non-compliance reports can be sent to our email. If you wish to send us information regarding an unleashed pet, please include a description of the pet and the owner. As a reminder, all reports are kept confidential.
Pet Friendly Apartments, The Lakes at Cinco Ranch Apartments
We know that keeping pets happy keeps their owners happy, too! That’s why we offer a lifestyle that pet owners love. We believe in a clean, safe environment for all pets and that means respectful scooping of waste. We welcome you and your pet to The Lakes at Cinco Ranch Apartments.
Please remember to immediately clean up after your pet. We have provided “doggie bags” in various locations of our community. As an added bonus, we even have a “Dog Park” for your furry family member to enjoy. While you are out on property, please be sure to bring a small disposable bag with you to ensure waste pick-up. You can then dispose of it properly in one of our pet waste collection stations.
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